Home / Comparisons / Otter.ai vs Fireflies.ai
Otter.ai vs Fireflies.ai: Which AI Meeting Assistant Is Better?
Otter.ai and Fireflies.ai both transcribe meetings, create AI summaries, identify action items, and organize searchable meeting knowledge. Otter stands out for live transcription and focused meeting workflows. Fireflies stands out for 100+ languages, broad integrations, and conversation intelligence.
Pricing and product information verified: September 2, 2026
AI meeting workflows
Focused collaboration
100+ integrations
Conversation intelligence
Choose Otter.ai if live transcription, in-meeting collaboration, long in-app recording allowances, and a direct workflow for Zoom, Google Meet, and Microsoft Teams are your priorities. Choose Fireflies.ai if you need 100+ transcription languages, many capture options, wider integrations, AI Skills, or team conversation analytics.
Otter.ai vs Fireflies.ai Quick Comparison
The right choice depends on whether you value a focused live meeting experience or wider language, integration, and analytics coverage.
| Category | Otter.ai | Fireflies.ai |
|---|---|---|
| Best for | Teams wanting live transcripts, AI meeting workflows, and simple collaboration | Global and customer-facing teams needing broad capture, integrations, and analytics |
| Free plan | 300 transcription minutes monthly, 30 minutes per conversation, 3 lifetime imports, and access to the 25 most recent conversations | The pricing page advertises unlimited transcription; the current Free guide includes 3 meetings and says auto-join enables unlimited transcriptions, with 400 storage minutes per team and 20 AI credits |
| Lowest paid annual price | Slight Pro advantage Pro: $8.33/user/month | Pro: $10/user/month |
| Business annual price | $19.99/user/month | Slight price advantage $19/user/month |
| Languages | English, Spanish, French, German, Japanese, and Simplified Chinese; one language at a time, with a French-English exception | Advantage 100+ languages; multi-language meetings on Business |
| Capture | Web, desktop, mobile, uploaded files, and Notetaker for Zoom, Meet, and Teams | Bot, browser extension, desktop and mobile apps, live notes, dialers, and uploaded files |
| AI | AI Chat, summaries, action items, meeting workflows, templates, and enterprise agents | AskFred, summaries, AI Skills, tasks, agents, and credit-based advanced actions |
| Analytics | Workspace activity and usage analytics; sales insights on eligible enterprise sales products | Broader team analytics Conversation intelligence, sentiment, topics, talk time, and team insights on Business |
| Integrations | Salesforce, HubSpot, Zapier, Slack, calendars, Dropbox, and enterprise API or webhooks | Advantage 100+ integrations across CRM, collaboration, storage, project management, and dialers |
| Security | SOC 2 Type II, GDPR, CCPA, HIPAA; SSO, SCIM, domain capture, and advanced controls on eligible Enterprise agreements | SOC 2 Type II, GDPR, HIPAA; SSO, SCIM, private storage, and retention controls on Enterprise |
What Are Otter.ai and Fireflies.ai?
Otter.ai
Otter is an AI meeting assistant centered on live transcripts, searchable conversations, AI Chat, summaries, action items, and reusable meeting workflows. Its Notetaker can join Zoom, Google Meet, and Microsoft Teams, while its apps can capture in-person conversations and imported recordings.
- Live transcription with speaker identification
- AI Chat within and across meetings
- AI meeting workflows and templates
- Web, desktop, iOS, and Android access
- Sales and enterprise controls on eligible plans
Fireflies.ai
Fireflies is an AI meeting and conversation-intelligence platform. It records supported meetings and other conversation sources, then produces transcripts, summaries, action items, searchable knowledge, analytics, and automated outputs for connected tools.
- Transcription in 100+ languages
- Bot and bot-free capture options
- Uploaded audio and video files
- AskFred and AI Skills
- Conversation intelligence and workflow automation
Otter.ai vs Fireflies.ai Features
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Live transcription | Strong focus Live transcript, speaker identification, highlights, comments, and collaboration during meetings | Live notes and transcription are available; browser-based Live Assist is limited to supported workflows |
| Meeting limits | Basic: 300 minutes monthly and 30 minutes per meeting. Pro: 1,200 minutes and 90 minutes per meeting. Business: unlimited in-app meeting recording and up to 4 hours per meeting | Pricing advertises unlimited transcription across plans, but Free meeting, storage, upload, and AI-credit conditions apply |
| File imports | 3 lifetime on Basic, 10 monthly on Pro, and unlimited file count on Business with a 6,000-minute monthly import allowance per user | Supports common audio and video uploads; processing conditions, credits, storage, and rate limits vary by plan |
| Summaries | Automated summaries and action items; advanced workflows and templates on paid plans | Standard summaries plus AskFred, AI Skills, custom outputs, and advanced credit-based actions |
| Search | Search conversations and use AI Chat within or across meetings; Basic keeps access to the 25 most recent conversations | Meeting search, Smart Search, global search, filters, topic tracking, and AskFred |
| Collaboration | Highlights, comments, shared conversations, team vocabulary, taggable speakers, and workspaces | Comments, bookmarks, soundbites, playlists, channels, and team workspaces |
| Video recording | Enterprise video replay for supported Zoom and Google Meet workflows | From Pro; Business includes higher-quality video capture |
| Mobile capture | iOS and Android apps support recording and live transcription | iOS and Android apps support in-person recording and meeting access |
| Administration | Business analytics; Enterprise SSO, SCIM, domain capture, and organization controls | Business team analytics; Enterprise SSO, SCIM, retention, private storage, and advanced admin controls |
Otter.ai vs Fireflies.ai Pricing
Prices below are current US list prices per user. Annual prices are monthly equivalents that require annual billing. Temporary promotions are excluded.
Otter.ai pricing
Fireflies.ai pricing
Transcription, Recording, and Language Support
Otter is stronger for a focused live transcript
Otter places the live transcript at the center of the meeting. Users can follow the conversation, identify speakers, highlight moments, add comments, ask questions through AI Chat, and review action items. Pro allows 1,200 monthly in-app recording minutes, while Business removes the in-app meeting-minute cap and allows meetings up to four hours.
Fireflies covers a wider range of languages and sources
Fireflies advertises transcription in 100+ languages and offers a Business-plan mode for meetings where speakers use multiple languages. Otter supports English, Spanish, French, German, Japanese, and Simplified Chinese. Otter normally transcribes one selected language at a time, with limited French-English switching.
Both products can join Zoom, Google Meet, and Microsoft Teams. Fireflies also promotes Webex, dialer integrations, browser capture, desktop and mobile apps, and uploaded recordings. That broader capture range suits organizations collecting conversations from several channels.
AI Summaries, Search, and Analytics
Otter AI and analytics
Otter provides AI Chat, summaries, action items, and reusable workflows that can generate structured meeting outputs. Business adds workspace activity and usage analytics. Enterprise sales options add sales insights, coaching, follow-up content, and CRM workflows.
Fireflies AI and analytics
Fireflies combines summaries with AskFred, AI Skills, task creation, topic trackers, sentiment analysis, speaker talk-time, question detection, and team insights. Business is the key tier for conversation intelligence and team analytics. Advanced AI actions can use monthly AI credits.
Integrations and Automation
Otter integrations
Otter connects with Zoom, Google Meet, Microsoft Teams, Slack, Google and Microsoft calendars, Dropbox, Salesforce, HubSpot, and Zapier. Its Enterprise plan lists custom CRM and dialer integrations, API access, and webhooks. Otter also provides an MCP server for supported AI workflows.
Fireflies integrations
Fireflies advertises 100+ integrations across CRM, collaboration, storage, project management, applicant tracking, and dialer categories. Examples include Salesforce, HubSpot, Slack, Notion, Jira, Trello, Pipedrive, Zoho, Google Drive, Dropbox, OneDrive, and supported phone systems. Pro includes unlimited integrations.
Security and Compliance
| Control | Otter.ai | Fireflies.ai |
|---|---|---|
| SOC 2 Type II | Yes | Yes |
| GDPR | Yes | Yes |
| HIPAA | Otter states it is HIPAA compliant; confirm plan, BAA, and workspace requirements | Fireflies states it is HIPAA compliant; Enterprise includes applicable advanced controls and agreements |
| SSO and SCIM | Enterprise; SCIM currently requires at least 100 Enterprise seats | Enterprise |
| Domain and admin controls | Domain capture, 2FA controls, activity analytics, and enterprise administration | Rules Engine, retention controls, Super Admin, private storage, and enterprise administration |
| Data protection | SOC 2 controls, privacy settings, encryption, and regulated-data procedures | 256-bit AES encryption at rest and in transit; customer data is not used for AI training by default |
Otter.ai and Fireflies.ai Pros and Cons
Otter.ai pros
- Strong live transcript and in-meeting collaboration
- Pro costs less annually than Fireflies Pro
- Business includes unlimited in-app meeting recording
- AI Chat and reusable meeting workflows
- Clear Enterprise identity and domain controls
Otter.ai limitations
- Supports six transcription languages
- Basic meetings are limited to 30 minutes
- Basic shows only the 25 most recent conversations
- Advanced sales, API, and identity features require Enterprise
Fireflies.ai pros
- 100+ transcription languages
- Many capture methods and 100+ integrations
- Strong conversation intelligence and team analytics
- Business pricing is slightly lower than Otter Business
- Published Enterprise price
Fireflies.ai limitations
- Free storage is limited to 400 minutes per team
- Advanced AI actions can require extra credits
- Free-plan transcription wording needs careful reading
- The feature depth can increase setup time
Which AI Meeting Assistant Should You Choose?
Choose Otter.ai if:
- You want a polished live transcript during meetings
- Your team mainly uses Zoom, Google Meet, or Microsoft Teams
- Six supported languages cover your needs
- You prefer direct AI Chat and meeting workflows
- You need long in-app meeting allowances on Business
Choose Fireflies.ai if:
- Your organization works across many languages
- You capture calls through several apps, devices, or dialers
- You need 100+ native integrations
- You want sentiment, topic, speaker, and team analytics
- You plan to automate outputs through AI Skills
Otter wins for a focused, collaborative live transcript and direct meeting workflow.
Fireflies wins with 100+ languages and a Business multi-language mode.
Fireflies wins with 100+ advertised connections and wider workflow categories.
Final Verdict: Otter.ai or Fireflies.ai?
Otter.ai is the better choice for live meeting participation. Its transcript, AI Chat, action items, and meeting workflows create a direct experience for teams that want to follow and use meeting content while the conversation is happening. Pro also has the lower annual entry price.
Fireflies.ai is the better all-around choice for diverse organizations. Its 100+ languages, broader capture options, 100+ integrations, AI Skills, and conversation intelligence make it a stronger fit for global, sales, support, recruiting, and operations teams.
There is no universal winner. Choose Otter for focused live transcription and collaboration. Choose Fireflies for languages, integrations, automation, and team analytics.
Frequently Asked Questions
Is Otter.ai better than Fireflies.ai?
Otter.ai is better for teams that prioritize a focused live transcript, in-meeting collaboration, AI Chat, and reusable meeting workflows. Fireflies.ai is better for multilingual teams, wider capture options, broad integrations, automated AI Skills, and conversation intelligence.
Which is cheaper, Otter.ai or Fireflies.ai?
Both offer free plans. With annual billing, Otter Pro costs $8.33 per user per month and Fireflies Pro costs $10. At the Business tier, Otter costs $19.99 and Fireflies costs $19. Fireflies publishes Enterprise at $39 per user per month with annual billing, while Otter uses custom Enterprise pricing.
Does Otter.ai or Fireflies.ai have the better free plan?
Otter Basic provides 300 monthly transcription minutes, 30 minutes per conversation, three lifetime imports, and access to the 25 most recent conversations. Fireflies advertises unlimited transcription, while its current Free guide includes three meetings and says auto-join enables unlimited transcriptions. Fireflies Free also limits team storage to 400 minutes and includes 20 AI credits. The better plan depends on how you capture meetings and store recordings.
Which supports more transcription languages?
Fireflies supports transcription in over 100 languages. Otter supports English, Spanish, French, German, Japanese, and Simplified Chinese. Otter normally transcribes one selected language at a time, while Fireflies Business provides a multi-language meeting mode.
Can Otter.ai and Fireflies.ai record Zoom, Google Meet, and Microsoft Teams?
Yes. Both support Zoom, Google Meet, and Microsoft Teams through their meeting assistants. Fireflies also supports other meeting and call sources, while both products provide apps and file-import options with plan-based limits.
Which is better for sales and customer-facing teams?
Fireflies is stronger for broad CRM integrations, topic and sentiment tracking, speaker analytics, workflow automation, and conversation intelligence. Otter is strong for live transcripts, AI summaries, action items, and sales workflows through eligible Enterprise sales products.
Are Otter.ai and Fireflies.ai secure?
Both state that they meet SOC 2 Type II, GDPR, and HIPAA requirements. Enterprise controls can include SSO, SCIM, retention settings, domain or workspace administration, and other safeguards. Availability depends on the plan and agreement, so confirm your BAA, data residency, consent, and retention requirements before purchasing.
How We Compared Otter.ai and Fireflies.ai
We reviewed current official pricing, plan matrices, product pages, help centers, language documentation, integrations, security statements, AI limits, meeting limits, and capture workflows. We compared free, individual, team, and enterprise use cases at the closest available product scope. Pricing and product information were checked on September 2, 2026.
Official sources: Otter pricing, Otter languages, Otter privacy and security, Otter enterprise controls, Fireflies pricing, Fireflies Free guide, Fireflies integrations, and Fireflies security.
Pricing, features, limits, promotions, and compliance availability can change. Confirm current terms directly with each provider before purchasing.